Terms and Conditions

Secure Shopping

Our online ordering service is hosted on a secure-server, so you can be confident that when you send your details they will be held in a safe environment. Once our order has been processed the details are permanently removed from the website.

Privacy Policy

Please see our detailed privacy policy here.

Supply of Goods

f you are not happy with your purchased goods we will exchange these or provide you with a full refund. Any discrepancies with the content of your order must be notified to The Africa House within 14 days of the order being received. We reserve the right to refuse replacement or refund if this term is not adhered to.

Due to the nature of our product range we are unable to guarantee the availability of products. If an item is no longer available, then you will be notified and given the opportunity to choose an alternative item or cancel your order.


The price you pay is the price shown in the checkout section of our website at the time you place your order. If an error in pricing occurs, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If you cancel and you have already paid for the goods, you will receive a full refund.


We accept the return of all items only if they are returned within 14 days and in their original packaging and condition. Under these circumstances we will issue a full refund for the price you paid for the item. You will be responsible for the cost of the postage to return the goods. Any return received by Glad Rags Boutique after 14 days will not be refunded. This does not affect your statutory rights.

Refunds will only be given after the returned item has been received and inspected. It is recommended that you use registered post or recorded delivery when returning goods.


All cancellations must be in writing and e-mailed to hdburek@gmail.com

Contacting Us

If you need to contact us, please email hdburek@gmail.com Alternatively, you can telephone us on 07711 040500 or write to Glad Rags Boutique, Clough House Farm, Summerbridge, Harrogate HG3 4JR, UK.

Errors & Omissions

Glad Rags Boutique cannot be held responsible for any errors or omissions contained within the website.


This website including all content is copyright protected. Any infringement of these rights will be vigorously pursued.